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Shipping Information

General Shipping Information:

*Buy any 2 products & get a third at 50% off* The lowest priced item is reduced by 50% automatically at checkout.

*Discount does not include Archive Sale items.

All packages are sent from our warehouse in Gloucester, England. We send all hats in secure cardboard boxes.

What are your domestic shipping options and costs?

For purchases over £60, we provide FREE shipping within the UK via Royal Mail 48hr (tracked).

For purchases under £60, there is a £4 shipping cost.

All shipping within the UK is tracked.

 

Shipping Times 

Once we hand the item over to the delivery company, the delivery is out of our hands, but that doesn’t mean we don’t care.

Please allow up to 2 business days for the items to be picked and processed and up to 5 days during public holidays and peak times.

Delivery times from vary depending on the service requested at checkout and the below are just estimates as provided by the Courier service. Note these times do not include the warehouse dispatch time.

  • For Royal Mail 48 Hour Shipping (tracked), please allow up to 2-3 business days.

If at any point you are concerned about the parcel, then please contact us here, or email us at hello@fractel.com.au. We will follow up with the delivery company and get back to you as soon as possible. 

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